Our Strategy
Member introduction
Mr. Benoni Katende, Chief Technology and Enterprise Solutions Officer
"In our 40th year, the Technology and Enterprise Solutions Department has taken a bold step towards reshaping Uganda’s savings culture with the launch of Smartlife, our digital-first solution designed to reach the informal sector and make saving simple, accessible, and rewarding"
Driving convenience, powering a culture of savings
Smartlife: A digital gateway for the informal sector
Smartlife redefines how individuals outside traditional payroll systems interact with NSSF. Accessible via mobile and online channels, the product allows members to register, save, and track their progress anytime, anywhere. Its intuitive design and instant digital onboarding lower entry barriers, ensuring that more Ugandans can take charge of their financial future.
Building a connected financial ecosystem
Our vision for Smartlife extends beyond a single product. This year, we began integrating with payment service providers, fintech platforms, and community-based savings groups to create a seamless ecosystem. By enabling multiple channels for deposits and withdrawals, we are making it easier for members to save regularly, regardless of income pattern or location.
Using data to deliver personalised value
Through advanced data analytics, we are gaining deeper insights into member behaviour, preferences, and saving patterns. This intelligence allows us to personalise interactions, recommend relevant saving options, and proactively engage members with timely prompts, ensuring every engagement drives real value and strengthens long-term relationships.
A milestone in our 40-year journey
The launch of Smartlife marks a new chapter in NSSF’s mission to power growth and empower generations. It reflects our commitment to inclusivity, innovation, and long-term impact. As we expand its reach and deepen its ecosystem, we are laying the foundation for a Uganda where saving is not an exception, but a way of life.