Our Business
Organisational overview
About NSSF
The National Social Security Fund (NSSF) is the leading provident fund in Uganda, established to provide financial security for workers that are not covered under the civil service pension scheme. For four decades, the Fund has remained steadfast in delivering long-term value to its members and contributing to national development.
Our mandate
Legal foundation:
NSSF was established by the National Social Security Fund Act, Cap 230 (Laws of Uganda).
Regulation:
The Ministry of Gender, Labour and Social Development and the Ministry of Finance, Planning and Economic Development are jointly charged with the oversight of the Fund.
Coverage:
We cover all workers that are not covered under the civil service/government pension scheme, regardless of company size or employee count.
Our funding model and member services
- Contributory scheme: NSSF is funded by mandatory contributions from both employees (5% of gross monthly cash emolments) and employers (equivalent of 10% of the employee's gross monthly cash emolments).
- Voluntary contributions: We accept voluntary contributions from self-employed persons and allow members to make additional contributions (top-ups) on their mandatory savings. In 2024, we introduced a voluntary savings product that allows individuals to save any amount starting from UGX 5000 with the flexibility to exit at any moment.
- Investment and returns: Member contributions are invested, and we provide annual returns in the form of interest to our members.
- Benefit processing: We process and pay out seven prescribed benefits to qualifying members, including: age benefits, withdrawal benefits, exempted employment benefit, invalidity, emigration, midterm, and survivor benefits.
NSSF at a glance
Widespread network
19 branches, 2 sub-branches, 39 outreach centres. Individual contributions can be made over the counter at all banks across the country.
Expanded agent network
NSSF is working to make collection and registration services available at Agent Banking Company and Interswitch powered agents countrywide, increasing service points from 1,439 to over 20,000 locations.
Dedicated workforce
A committed team of 614 employees
Strong membership base
3.35m registered members, 47,597 registered employers
Financial Performance
Total contributions UGX 2.13Tn, Total realised income UGX 3.13Tn, Total asset value UGX 26Tn, UGX, 0.89% Cost of administration
Benefits turn-around time
5.6 days
Products and services
NSSF continues to evolve its offering to meet the needs of a growing and diverse membership. The products and services below are part of our commitment to empowering future generations with financial tools that support their wellbeing throughout their life’s journey.
In November 2024, we introduced Smartlife Flexi, a new, voluntary goal-based savings plan designed to support individuals in achieving their financial objectives on their own terms.
Smartlife Flexi offers the freedom to choose contribution amounts, frequency, and the desired savings duration, while earning a competitive monthly return, accrued daily.
The plan allows for convenient, flexible deposits and provides access to funds after a one-year lock-in period. Whether saving for emergencies, education, a holiday, or a major purchase, Smartlife Flexi offers a simple and adaptable solution that empowers savers with confidence and control.
In only 8 months since its launch on 20 November, Smartlife Flexi has registered 27,194 members saving UGX 17.2 billion.
This performance reflects the public’s trust in the Fund’s outstanding performance over the years and our drive to empower more savers in the next generation, aligned to our Vision 2035 goals.
Read more about Smartlife Flexi
Looking forward, the Fund will continue to innovate new member-focused products that will provide opportunities for financial security and social protection.
