Global Reporting Initiative

Employee Numbers (GRI 401-1)

• 614 employees
• Oversight by Staff Administration and Corporate Affairs Committee (SACA).
• The NSSF only employs people in Uganda and complies with all Uganda labour laws, including maternity and paternity leave.

Employee Turnover (GRI 401-2)

Benefits Provided (GRI 401-3)

Collective Bargaining (GRI 402-1)

• We encourage employees to become members of one of the trade unions recognised by the Fund.

Labour Disputes (GRI 402-2)

• Labour conditions included in policies

Worker Rights (GRI 402-2)

Training Provided (GRI 403-5)

• Hi-Innovator - entrepreneurial skills training and funding to growing and small businesses. Financial Literacy for customers

Training Programmes (GRI 404-1)

• Training includes:
  • Enhance knowledge and skills related to sustainability for our Board and team
  • Diversity and inclusion
  • Digital skills
  • Leadership
  • Coaching
  • Customer service
  • Risk awareness
  • Cybersecurity
  • Pathfinder Catalyst Academy
  • Board training

Employee Development (GRI 404-2)

Skills Management (GRI 404-3)

• Investment in upskilling employees of UGX 2.43Bn (June 2024: UGX 3.25Bn) to improve productivity and increase customer satisfaction levels
• Frontline and back-office staff upskilled to improve customer experience

Employees/labour management/occupational health and safety

• Performance reviews (Board, MD, management and staff)
• Career development
• Minimum notice periods defined in HR Manual
• Security practices – A security manager manages security issues. A full-time security firm and anti-terrorism police to ensure safety of staff, assets and clients